Should Emoji Be Localized in a Global Chatbot Conversation?
Should emoji be localized when used in prompts and utterances in a chatbot conversation.
For example, donut.ai uses donuts (U.S. spelling..:)) as the metaphor of its intent. Say this was to be localized for Japan or Italy – would the donut need to be localized to say sushi or espresso coffee or similar?
Or is it globally acceptable that the users will "get it"?
Is there a mapping table for emoji localization or cultural adaptation (other than flags)?