What is UXD: http://uxdesign.com/ux-defined
Comprehensive Reading List for User Experience Design covering Product Strategy, Product Design, Research and Usability. The list is ranked by priority.
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TOPIC |
Recommended Articles |
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1 |
What is User Experience Research Hypothesis Metrics Testing Approaches |
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2 |
Analyzing User Behavior Heuristic Evaluation Site Metrics |
http://www.marketingexperiments.com/site-optimization/radio-vs-dropdown.html http://www.nngroup.com/articles/how-to-conduct-a-heuristic-evaluation/ http://boxesandarrows.com/clicking-fast-and-slow/ http://www.uxmatters.com/mt/archives/2014/06/an-overview-of-expert-heuristic-evaluations.php http://www.nngroup.com/articles/analytics-reports-ux-strategists/ |
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3 |
Reearch Plan, Recruiting Participants, Test & Question Design, Testing Tools & Methods |
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4 |
1:1 User Research – Observation |
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5 |
1:1 User Research – Interviews Part 1 |
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6 |
1:1 User Research – Interviews Part 2 |
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7 |
Focus Group Research – Part 1 |
http://uxmyths.com/post/1319999199/myth-26-usability-testing-focus-groups http://www.nngroup.com/articles/focus-groups/ http://www.uxmatters.com/mt/archives/2011/07/dos-and-donts-for-focus-groups.php http://www.slideshare.net/willevans/introduction-to-ux-research-conducing-focus-groups http://lebsontech.com/focus-groups-are-useful-for-ux-research-to-a-point/ |
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8 |
In Home User Research Quantitative Survey |
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9 |
A/B Testing Card Sorting Writing Testing Reports |
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Books on Strategy
The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses By Eric Ries
Published by Crown Business. ISBN: 978-0307887894
Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant By W. Chan Kim, Renne A. Mauborgne
Published by Harvard Business Press. ISBN: 1-59139-619-0
Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers By Alexander Osterwalder & Yves Pigneur
Published by Wiley. ISBN: 978-0470876411
Articles and Books on Usability and Research
Book: The Elements of User Experience Design – Ch 2. (by Jesse James Garrett)
Article: The Five Competencies of User Experience Design (by Steve Psomas)
Steve Krug (article) – Don’t Make Me Think
Steve Krug (article) – Rocket Surgery Made Easy
David Sherwin (article) – Conducting User Research
Andrew Hinton (article) Book Review for “Observing the User Experience”
Observing the User Experience: A Practitioner’s Guide to User Research, Mike Kuniavsky
Observing the User Experience, Second Edition: A Practitioner’s Guide to User Research, Elizabeth Goodman, Mike Kuniavsky and Andrea Moed. A comprehensive guide to user research. Goes deep into many of the methods mentioned in this article.
Design
Universal Methods of Design, Bruce Hanington and Bella Martin. A comprehensive overview of 100 methods that can be employed at various points in the user-research and design process.
101 Design Methods: A Structured Approach for Driving Innovation in Your Organization, Vijay Kumar. Places the user research process in the context of product and service innovation.
Design Library, Austin Center for Design (AC4D). An in-depth series of PDFs and worksheets that cover processes related to user-research planning, methods and synthesis.
Core UX Books
The Elements of User Experience: User-Centered Design for the Web and Beyond (2nd Edition) (Voices That Matter) by Jesse James Garrett
Designing Interfaces by Jenifer Tidwell
Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation by Richard Caddick
Smashing UX Design: Foundations for Designing Online User Experiences (Smashing Magazine Book Series) by James Chudley, Jesmond Allen
Information Architecture: Blueprints for the Web (2nd Edition) by Christina Wodtke
ADDITIONAL RESOURCES
Pew Internet Studies
http://www.pewinternet.org/
http://www.pewinternet.org/2014/04/17/us-views-of-technology-and-the-future/
http://www.pewinternet.org/2014/04/03/older-adults-and-technology-use/
http://www.pewinternet.org/2014/02/11/couples-the-internet-and-social-media/
NN/G Reports
http://www.nngroup.com/reports/topic/user-testing/
Krug
http://someslightlyirregular.com/
http://forum.sensible.com/
Marketing Experiments
http://www.marketingexperiments.com/
http://www.marketingexperiments.com/improving-website-conversion
http://www.marketingexperiments.com/blog/analytics-testing/5-step-small-testing-program.html
Smashing Magazine
http://www.smashingmagazine.com
http://www.smashingmagazine.com/2010/10/05/what-is-user-experience-design-overview-tools-and-resources/
Boxes & Arrows
http://boxesandarrows.com
http://boxesandarrows.com/category/discovery-research-and-testing/
A List Apart
http://alistapart.com/
http://alistapart.com/topic/user-research
http://alistapart.com/article/beyond-usability-testing
http://alistapart.com/article/usability-testing-demystified
A/B Testing Summary Article
http://www.uxmatters.com/mt/archives/2014/06/choosing-the-right-metrics-for-user-experience.php
Process Flows and Mental Models
Here is a practical how to diagram guide:
http://www.jjg.net/ia/visvocab/
An example of an UXD using the above in his portfolio
http://kevinmattice.com/processflows.html
Read the Carnegie Mellon Library case (first in the deck) http://darmano.typepad.com/for_blog/rettiggoel.uxWeek.8.25.05.pdf
Mental Models
“Define the underlying information architecture”
“Use this framework to describe the customer experience”
“Breakpoint patterns reveal systemic issues”
“Principles for designing these bridges”
Process flows
Hierarchy of Information
Educate to encourage Self-sufficiency
How -to + Usage Policy
Personas
“Close the Loop by Testing”
a few more UX websites
Boxes and Arrows. http://boxesandarrows.com/
Smashing Magazine – UX Design http://uxdesign.smashingmagazine.com/
UX Matters http://uxmatters.com/index.php
A List of Everything UXD: http://www.lukew.com/ff/entry.asp?156
Kongi http://konigi.com/
MAIN Template Source: http://konigi.com/tools/omnigraffle-ux-template