Published research supporting UX interview techniques?
I've seen a lot of articles online about never asking users what they want, not asking users to justify why they want it or why they made a decision, not asking users what they would hypothetically do in the future, etc.
However, I'm trying to find some published research that supports each of these rules to present to a difficult co-worker and I'm really having issues. Can anyone point me to published research that backs these rules up?