Making complex UI easier – User License
I have an admin portal for a Staff / Tech Support to check USB Dongle license information and help customers solve problems
The client interface is much simpler, but due to legacy data and how the hardware was built years ago I can't reduce these fields for the staff users
If the account has multiple licenses, then I display a series of
accordions, so each one is a license/dongle
I moved the important information to the top.
Some options I thought to improve user experience:
- Contextual (can hide some fields in some cases, but my dev says it could be very expensive), like Network licenses could be hidden if the product level is not network, the same thing for lease
- An inexpensive option could be tabs or nested accordions, but I wonder whether those are really user-friendly
- Working on visual hierarchy