How to approach user journey mapping for individual personas
Our UX team maintains a generic user journey map to define the end-to-end travel experience of using our booking app. It was first created during a journey mapping workshop, and over time we have been adding more detailed insights from user interviews into it.
Our customer experience unit has provided us with 5 personas (based on their data) and we would like to create 5 separate user journey maps to match them.
How should we approach this? Should we hold another workshop? Or could we just use the user interview data to create the persona-specific journey maps?