Friendly, Frictionless Work: Best Practices For Enterprise Messaging UX, From Slack
Creating good user experiences for apps inside messaging platforms poses a relatively new design challenge. When moving from desktop web to mobile interfaces, developers have had to rethink interaction design to work around a constrained screen size, a new set of input gestures and unreliable network connections.
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Like our tiny touchscreens, messaging platforms also shake up the types of input that apps can accept, change designers’ canvas size, and demand a different set of assumptions about how users communicate.
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