Should we ask for name on card even though it’s not required for credit card payments?
The name on card is not used when processing credit card payments. Paypal does not ask the user to enter the name on card when saving a card to the “wallet”, while Amazon.com does.
The benefit of asking for it is that the user can feel mo…
What is the difference between Scenario and User Journey?
I have been doing some research in order to understand what is an scenario and what is a user journey. As I understood, after you develop your personas then you can create the scenarios for each one. Later you can think of some user journe…
Should yes/no dialogs also have a cancel?
I remember once reading an article that said whenever you present a messagebox with a Yes/No choice, you should always also provide a Cancel button, even if it does the same as No.
The rationale was that if the users know that Cancel is a…
Why are Inverted Colors considered an accessibility feature?
Why is it that, in most operating systems, the "Inverted Colors" display setting is considered an accessibility feature? Both Windows and OS X include this option so it seems to be a recognized feature and not a vendor-specific q…
How can I deal with diverse gender identities in user profiles?
I’m trying to work out the wording for (preferably) a gender dropdown in a user profile of a site I’m working on. I want to be inclusive of people who don’t gender orient to either male or female ( http://en.wikipedia.org/wiki/Gender_iden…
Is there a problem with using black text on white backgrounds?
Why do a lot of websites use a text color other than #000000 black when the background is white?
For instance, this text will be displayed using a dark grey:
.post-text {
color: #333;
}
Have some studies been made on that topic?
…
Is adding "Flag as inappropriate" button necessary for site with expiring content?
I am not sure if this is the right place to ask but we have an interesting situation going on.
We are making a web service that allows users to share files, however, they do not have to sign up and the files are only kept for 2 weeks, i.e…
Up arrow for increase, Down arrow for decrease, what for no change?
We have a web application that lists prices of a stocks and we have a requirement to indicate a movement. When there’s an increase in price we add an up arrow, where there’s a decrease in price we add a down arrow.
My thoughts are that w…
Is the Macintosh Menubar Preferred?
The Macintosh is one of the very few desktop operating systems that shares a central, common, menubar across all applications. Even NextStep and Be operating systems, which were founded by former Apple execs, avoided the MacOS style menub…
Hierarchical structure design and usability
I created a website for learning languages with flashcard method. The website itself is http://www.vocableman.com
The problem I have run into is that users are complaining that they have problems with understanding the functions and the …