A Review of Conversations With Things
Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. UX Booth writer Meredith Meller had a chat with the authors of Conversations With Things: UX Design for Chat and Voice to hear their latest thoughts on the state of conversational technology.
A Review of Conversations With Things
Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. UX Booth writer Meredith Meller had a chat with the authors of Conversations With Things: UX Design for Chat and Voice to hear their latest thoughts on the state of conversational technology.
The Impact of Voice in UX Design: And what to do about it
For consumers, the continuing growth of voice UX is undoubtedly a welcome development – as evidenced by the proliferation of platforms and devices integrating the tech, and the increasing number of people getting acclimated to using voice. But for web and application designers, voice interaction represents, perhaps, the biggest UX challenge since the dawn of the touchscreen age.
The Impact of Voice in UX Design: And what to do about it
For consumers, the continuing growth of voice UX is undoubtedly a welcome development – as evidenced by the proliferation of platforms and devices integrating the tech, and the increasing number of people getting acclimated to using voice. But for web and application designers, voice interaction represents, perhaps, the biggest UX challenge since the dawn of the touchscreen age.