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How long should a page take to load?

How long should a page take to load?

Back in 1997 Jacob Nielsen was suggesting:

Currently, the minimum goal for response times should therefore be to get pages to users in no more than ten seconds

Obviously expectations have sped up a fair bit since then….

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How long should a page take to load?

How long should a page take to load?

Back in 1997 Jacob Nielsen was suggesting:

Currently, the minimum goal for response times should therefore be to get pages to users in no more than ten seconds

Obviously expectations have sped up a fair bit since then….

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Showing completion but not validation

Showing completion but not validation

I’m working on a wizard-esque form that will have multiple steps. I’d like to show that you’ve finished a step.

The catch is that we don’t want to give the end-user the impression that the step is also valid yet, as the validation isn’t happening until the last step. It may be valid, it may not be, but the step is completed for now.

I have this now:

default view:

(1) step 1...
(2) step 2...
(3) step 3...

As you complete a step, I wanted to change it to a visual state to indicate that you’ve completed that step. Right now I use checkmarks:

(✓) step 1 (completed)...
(2) step 2...
(3) step 3...

The concern is whether or not the checkmark is perhaps signalling ‘valid’ more than ‘step completed’. Opinions? Maybe it doesn’t matter? Any ideas on different/better icons/visuals?

If after Step 3 any step is invalid, we have the user start over. So it really doesn’t matter from step-to-step which is invalid.

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Does highlighting the potential for discounts negatively impact on non-eligible customers?

Does highlighting the potential for discounts negatively impact on non-eligible customers?

I’m interested to know peoples opinions on this. Does clearly showing a voucher/coupon/discount code field within a quote or payment process negatively impact on the customer experience for people who don’t qualify (e.g. don’…

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What are the differences between buttons and links?

What are the differences between buttons and links?

What are the differences between buttons and links?

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If people don’t know what they like, how do we make things that they will like? [duplicate]

If people don't know what they like, how do we make things that they will like? [duplicate]

Possible Duplicate:
How to discover what users NEED and not what they WANT?

The question “What are your favorite counter-intuitive principles or ideas within UX?” has interesting responses from DA

One I like is…

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Best practice for Anonymous Donation forms?

Best practice for Anonymous Donation forms?

Donation forms are meant to be easy to use. Easy enough to use implies that it may convert the casual website visitor into a donor. We are currently using the fields:
Card Type
Card Number
Card Expiry
Name on Card
CCV Number
$ Amount
…an…

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What’s Your Take on target="_blank"?

What's Your Take on target="_blank"?

Web developers can apply this attribute to anchor <a> tags to force the browser to open links in new tabs/windows.

Marketers love it because it allows them to link to external content without taking the reader off the …

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Font sizes for WCAG2.0 AAA

Font sizes for WCAG2.0 AAA

Anyone know what the WCAG2.0 definition of ‘Normal’ and ‘Large’ fonts are, as they relate to the AA and AAA levels?

I’ve googled and read the WCAG site and docs but unless I’m being really stupid (wouldn’t rule it out) I jus…

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Font sizes for WCAG2.0 AAA

Font sizes for WCAG2.0 AAA

Anyone know what the WCAG2.0 definition of ‘Normal’ and ‘Large’ fonts are, as they relate to the AA and AAA levels?

I’ve googled and read the WCAG site and docs but unless I’m being really stupid (wouldn’t rule it out) I jus…

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