Co-browsing support: initiated by customer or service rep?
We are currently putting together a co-browse feature for customers using web chat on our website, and the software that was purchased allows the customer to initiate a co-browse session (take control of the pointer etc.) and then waits fo…
How to conduct remote unmoderated user testing on living room devices such as FireTV, Playstation, and Roku?
I’m wondering if there is a better way other than asking users to point a camera at their TV screen and try out some tasks while recording. Maybe mirror the TV screen to a computer and capture the computer screen?
Is there any advantage to bringing the user in-app for reset password vs in a browser?
Is there any notable difference between bringing the user to a browser to ‘reset password’ vs bringing them back to the app to do the reset? Considering that this platform exists as an app and as a website? Is it better to just use the bro…
when do I hide mobile onboarding hotspots
We placed a few hotspots in our mobile app, when clicked they show onboarding explanations about a component.
If the user clicks on them, they will disappear,
but what if he does’t? is there a best practice for how long do I keep them on…
UX testing for multiple product mixes
I am charged with testing a product mix change that takes what was 5 individual products and turns them into one product that can be incremented to approximate the previous set of 5 products.
I am already conducting quantitative research…
Tabs or toggle to switch between contact forms?
I have a 1-pager with the primary objective being to have the (somewhat-qualified) user initiate contact of some sort. IT is for a SUPER, super small business, so a direct phone call would be both handleable and probably preferable, BUT of…
Controls for to select from large numbers of options on forms [closed]
I would really like to know about any support people have come up for contexts when large amounts of data (millions of options) have to be selected from on form controls – such as multi-select lists (in drop downs) or single select lists. …
Research Project Planning – Time estimates for various research methods and phases
Are there any suggested rough estimates for how long user research methods and phases of research planing, execution, and analysis take?
I’m trying to get better at project management and planning more methodically and accurately, which …
25+ Best Free PowerPoint Templates for Creatives in 2025
A collection of the best free Powerpoint templates to help creatives and designers quickly create stunning slide presentations.
The post 25+ Best Free PowerPoint Templates for Creatives in 2025 appeared first on Speckyboy Design Magazine.
Best way to make an "easy, medium, hard" picker
I’m trying to create a website where you can get questions based on different settings. One setting is difficulty. For now, let’s just assume that I have divided a lot of questions based on difficulty: Easy, medium, and hard.
Now, what I …