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"Expiry date" or "Expiration date" label

"Expiry date" or "Expiration date" label

What is the best form label to use for the credit card expiry date (during a checkout process on an eCommerce website)?

I’ve done some research and noticed that some sites use ‘Expiration date’ and others use ‘Expiry date’.

Which is bet…

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What is the most familiar wording of linking to a PDF file?

What is the most familiar wording of linking to a PDF file?

For certain industries and user-bases, it can make sense to include a link to a PDF version of a HTML web page — so that visitors can either view or download it.

From a recognizability and familiarity perspective, what should the link text say when leading to a PDF?

Brainstormed phrases and words to use

In my case, I would accompany it with a recognizable icon such as: PDF icon image

A few text variations that I came up with:

  1. PDF PDF icon image
  2. See PDF PDF icon image
  3. View PDF PDF icon image
  4. Save PDF PDF icon image
  5. Open PDF PDF icon image
  6. Browse PDF PDF icon image
  7. Download PDF PDF icon image

But there are likely many more potentially good options.

Variations of those phrases

All of the above could work without “PDF”, for example:

  • Save PDF icon image
  • See as PDF icon image
  • Download PDF icon image
  • etc.

Also, they can feature a preposition or conjunction like “as” or “in”, for example:

  • View in PDF PDF icon image
  • Open as PDF PDF icon image
  • etc.

That can be extended with natural language, for example:

  • View page as a PDF PDF icon image
  • Download this page as a PDF file PDF icon image
  • Browse this page in the PDF format PDF icon image
  • Click here to save this page as a PDF file PDF icon image
  • etc.

Given all the possibilities, what is the best practice considering user-behaviour or user-research?

Considering people on different devices

To find the “best” term, I think it is important to suit people:

  • with different browser defaults (whether the file will be downloaded or opened in a new tab/window),
  • on various devices (such as PCs, laptops, tablets, smartphones,
    e-readers, etc.),
  • and using certain operating systems (e.g. Mac OS X arguably handles PDFs
    much better than Windows
    , which tends to crash PCs).

Without any tangible data to use to make a decision here — I am unsure how to proceed.

What do industry leaders do?

Have the practices of what “big players” and influencers (creators of various platforms for blogs, forums, frameworks, even operating systems, etc.) do when linking to PDFs been quantified or qualified?


It may also be worth including the file-size or file-name, but that is covered elsewhere.

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Best practices for application alerts

Best practices for application alerts

As a developer, I’m always confused about the three basic values of any application’s alert:

Title
Message
Dismiss button

What should be placed in those 3 values? FAQ for myself:

Should the title be a resume of what happened or where…

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A standard / benchmark test for user familiarity or proficiency with computer technology in usability testing

A standard / benchmark test for user familiarity or proficiency with computer technology in usability testing

When conducting usability testing, a variable that comes up is the competence or familiarity of different users with Internet or software application technology. It seems strange to compare different usability studies and results if there …

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How many UX designers does it take to NOT spoil a design?

How many UX designers does it take to NOT spoil a design?

Is there a rule of thumb for how many UX designers should be working together on a project? Factoring in things like the size of the project (e.g. number of functions/screens), timeline of the project, complexity of the user …

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Security issues if not forcing a user to sign up

Security issues if not forcing a user to sign up

I’ve built a simple web app Flask.io that enables users to create and share to-do lists.

It doesn’t require sign up. This is an important differentiator. I don’t want to force the user to register for a tool they haven’t used yet.

How it…

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Issues with Tabbed Layout

Issues with Tabbed Layout

Larger View
Here’s a screenshot of something I’m currently working on. I decided to use tabs at the top because filling in the "Office Details" is just as important as the list of employees and because in the future it could exp…

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Why do physical keyboards still have built-in numpads?

Why do physical keyboards still have built-in numpads?

Normally I use a wireless keyboard without a number pad and a mouse right next to it. Having started a new job, I was finding my right arm somewhat more sore. This was confusing until I realized:

Each time I swap mouse/keyboard with my r…

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Why are child-resistant packages sometimes easier to open by kids than adults?

Why are child-resistant packages sometimes easier to open by kids than adults?

Based on discussions with friends and colleagues there seem to be difficulties opening child-resistant packages in general. There are even stories of parents letting their kids (supervised) open child resistant-packages just because they c…

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"By posting this, you agree to our terms and conditions"

"By posting this, you agree to our terms and conditions"

Is it okay to have a “By posting this, you agree to our terms and conditions” (i.e. like 4chan) as opposed to a “I agree to the terms and conditions” checkbox?

I read about automatic agreement to terms of service here on UX and how autoch…

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