What word can be used to mean either a website, web app or native mobile app?
I’m running into the comment/question “So, is it an app?”
Well, first it will be a responsive site with some app-like functionality; then later it will also be a native app with the same functionality, plus more… but it wi…
Survey structure for Live Chat Transfer between Agents
I’m developing a live chat application for my site and want to include a post-chat survey to gather feedback on my Agents.
However, I have two types of Agents, for dealing with different queries, and a person engaging in the Chat may be t…
UX for allowing different details for each item on an order page
I’m designing a food ordering application to be used within my company wherein co-workers can order food from our in-house catering service for meetings and what not. Today, this is done via paper forms that get filled out and sent to the food service manager. You need to fill out one form per order, so if you want some snacks for your 3:00, you fill out a form. If you want breakfast, lunch and afternoon coffee for an all day meeting, you’d need to fill out 3 forms (or just pick up the phone and call, which is what a lot of people end up doing).
As an online application, they want people to be able to peruse the menu for all categories (breakfast, lunch, beverages, and snacks), select the options they want, fill out a form with pertinent details (user info + event information) and submit.
I’m approaching this as a quasi shopping cart experience wherein users choose a quantity and “Add to Cart” for an item, then go to the Cart screen where they see their order and fill in the details form.
My question lies in how to design a system that allows the user to order for multiple days and/or times from one Cart screen. Today, these would be 3 separate forms. But if I have one Cart screen that lists the items ordered, followed by user and event information, the assumption is that all items should be delivered on the same day/time.
But how could I make it obvious to the user and to the food service manager that one item in the order might be, for example, for 10:00am in room 330, while another item is for 2:30pm in room 440?
Or, is this not a good user experience? Perhaps the user should only be able to complete one “order” for their 10:00 meeting, then has to create a separate order for their 2:30. Perhaps with some sort of history/profile section where they can see all they’ve ordered?
Thanks!
How to represent a translated formula in an accessible and visually clear way?
I’m working on porting a website copy from old system to new. One item of content has me flummoxed as to what to do with it.
It is a mathematical formula, written in english. However, it is saved as an image. (Note: this is…
Notification banner with auto close need “close(x)” button?
The notifications banner that displayed on top of the screen will disappears automatically in time delay.
But I have seen many notification banners with auto close and close(x) button. Is the close(x) button is necessary?
…
Notification banner with auto close need “close(x)” button?
The notifications banner that displayed on top of the screen will disappears automatically in time delay.
But I have seen many notification banners with auto close and close(x) button. Is the close(x) button is necessary?
…
Show overview and detailed information en same screen?
Do any of you have experiences with changing the overall layout of an application. The existing layout is shown with an overview grid in the top to change the records, and the detailed information in the bottom. I don’t find…
How does user’s emotion relate to ux?
I have been hearing a lot of emotional design and doing ux with user’s emotion in mind. But how does this work and where does it fall under in the deliverables?
How would one go about designing a linguistic tone in copywriting?
For example, a startup might have more of a conversational or playful tone, a law office might be more serious and straight to the point. Obviously this affects the users interpretation of the site. I was wondering if there a…
Accessibility: Improving The UX For Color-Blind Users
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According to Colour Blind Awareness 4.5% of the population are color-blind. If your audience is mostly male this increases to 8%. Designing for color-blind people can be easily forgotten because most designers aren’t color-blind. In this article I provide 13 tips to improve the experience for color-blind people – something which can often benefit people with normal vision too.
There are many types of color blindness but it comes down to not seeing color clearly, getting colors mixed up, or not being able to differentiate between certain colors.
The post Accessibility: Improving The UX For Color-Blind Users appeared first on Smashing Magazine.