Same labels required on all questions in a Likert scale?
I’m preparing a UX survey which will use a Likert scale.
Personally I’d rather use the same labels configuration for all the questions/items such as :
1. Strongly disagree
2. Disagree
3. Neither agree nor disagree
4. Agree
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How to gauge whether customers would use an advanced feature
I am working on a new design for bank reconciliation in a piece of accounting software. We have identified our users’ existing workflows and problems with our current design from an earlier round of customer interviews.
A co…
How to gauge whether customers would use an advanced feature
I am working on a new design for bank reconciliation in a piece of accounting software. We have identified our users’ existing workflows and problems with our current design from an earlier round of customer interviews.
A co…
How can I measure why users never return to a web app?
I’m working on an application that’s been in use for the past 3 years. It’s a web-based product and we have been tracking its usage using Google analytics for the past 6 months (since the time I joined). Now I’ve been tasked …
How can I measure why users never return to a web app?
I’m working on an application that’s been in use for the past 3 years. It’s a web-based product and we have been tracking its usage using Google analytics for the past 6 months (since the time I joined). Now I’ve been tasked …