Guest submission journeys
I’m dealing with a client who’s looking into examples of companies who allow users to submit data to them without logging in. They are looking at receiving invoices from multiple members without them needing to log in.
For example: Royal M…
How can companies mitigate the risks of PIN Codes guessing
So while I was driving, my wife was asked by her banking app to set up a 6 digits PIN Code. She immediately thought out loud : "Hmm… 6 digits ? I’m going to use the start of my phone number." I then remembered that I did the sa…
Do we really need to remember all the password?
I’m just wondering if we really need to remember or note down all the passwords we use for sheer amount of applications nowadays. Why can’t a user just click on forgot password every time he wants to login? This solution does…
How long before system timeout should a warning appear?
On a service which includes a lot of sensitive info in digital input forms, how long before timeout should you display a warning message?
Someone proposed a 15 minute session with a timeout warning at five minutes, but I sus…
Undesired change of application focus by the OS
Some desktop Operating System (OS) do spontaneously switch focus among applications without the user being aware of it. A typical issue is when you are typing in text editor and suddenly another app comes to foreground withou…