Competitive audit
I am trying to conduct a competitive audit for a project I am working on.
I would like to find competitors for a bus seat reservation app, but the country where the app will be shipped doesn’t have any direct competitors providing such ser…
How to find out why a website is performing badly on Android phones?
We have an ecommerce website that constantly performs worse in Android web browsers. Click-through rate, conversion, are all significantly lower than iOS device browsers.
How would one start to check why this is happening? No more insights…
Qualitative research books [closed]
I’m looking for books on qualitative ux research. I majored in graphic design at school, but picked up doing ux research at work. I would prefer a book that gives me the theories and foundations of all the qualitative research employed for…
Exploratory user research: how to do it and exploit it efficiently?
Really need your advice and thoughts here.
I’m working on user / market research for a mobile self-help app which helps users self-diagnose their mental wellness and seek external help if they need.
The organization of the project is pecul…
How to properly test hierarchy and order of the toolbar?
We are improving our toolbar in our web app. We are planning a tree test or similar to test the tools out.
A bit stuck on how to properly test the hierarchy and order of it. Any available methods or strategies?
Any best practices from Adob…
Design Researcher or UX researcher?
I noticed in linkedin last week that many people are referring themselves as "Design researchers" instead of "UX researchers".
I was researching and reading articles to see if there is any difference in those two practi…
What do you call your company’s initiative to get feedback from end users?
IBM has its ‘Sponsor User Program’ and I’ve heard terms like ‘Voice of the Customer’ used before, but is there a standard term for this type of initiative?
I’m not asking how such a program works. I just need to know about terminology so I…
Help me find the website for UX research which shows all screenshots of popular apps like Uber, Facebook, Netflix etc
A few months ago I watched a youtube video and it suggested a website for UX research. The website had all the most popular apps listed and on clicking that you can see all screenshots of that app.
Can anybody tell me what is that website?…
API, CLI, GUI, oh my! Understanding User Behavior Across Surfaces
Google UX researchers Aakanksha Parameshwar and Hayley Yudelman conducted research to understand how enterprise users use different surfaces to complete their goals and influence internal teams to apply this knowledge to their product areas. It is natural for our users to switch between surfaces. Ultimately the user is trying to decrease the effort & risk associated with a task and will choose a ‘suite of surfaces’ that help them complete their goal faster. As a result, researchers, designers, or product owners ought to understand user behaviors across surfaces and enable seamless transitions between the surfaces to improve the overall user experience.
API, CLI, GUI, oh my! Understanding User Behavior Across Surfaces
Google UX researchers Aakanksha Parameshwar and Hayley Yudelman conducted research to understand how enterprise users use different surfaces to complete their goals and influence internal teams to apply this knowledge to their product areas. It is natural for our users to switch between surfaces. Ultimately the user is trying to decrease the effort & risk associated with a task and will choose a ‘suite of surfaces’ that help them complete their goal faster. As a result, researchers, designers, or product owners ought to understand user behaviors across surfaces and enable seamless transitions between the surfaces to improve the overall user experience.