What do you think about Clear?
It’s a lovely novelty, but ultimately not very useful, which defeats the objective in something I would consider to be a ‘utility’; a software discipline where form should always play second fiddle to function.
It’s a beautifully crafted user interface. It’s not innovative as many reviews have claimed, but evolutionary – I think Steve Jobs would have appreciated the vision – in that it takes existing conventions to the next level, rather than introducing entirely new ones.
Feature-set-wise, it’s early days yet, and it would be unfair of me to trash it entirely simply because it doesn’t sync with iCloud. That said, to defend its shortcomings by claiming that the very ethos of the app is about simplicity and purity (as many reviewers have done) would be to overlook the environment into which this app was conceived – a mobile environment, capable (and indeed demanding) of incredibly sophisticated contextual awareness. To build an app that ignored this environment in favour of some kind of zen-like state of simplicity would be monumentally shortsighted. I find it impossible to believe that this is the case with Clear.
We have to trust that these features are on the roadmap, and that a release-early-and-often policy is in place, as would be the case in any good agile development pipeline.
Effective (and successful) UX is not about removing complexity; rather it is about concealing and gradually revealing that complexity in order to make sophisticated software *feel* simple and intuitive.
My only real criticism of Clear is that those elements that make it so brilliant are exactly the same elements that render it so useless. The app seeks to be more useful than other similar utilities by stripping out complexity and using graceful, tactile gestures to mimic real-world physical interaction. Unfortunately, the practical limitations that these beautiful interractions impose on the interface only serve to erode its value as a utility.
For example, restricting the number of characters I can use on an item makes the interface and its response to my gestures graceful and more beautiful. But in doing so, it also renders the app completely unfit for purpose. Instead of having to concentrate on learning a few new interractions, I now have to invent and memorise dozens of new acronyms in order to help the app to fulfil its purpose. Why bother?
For me, Clear is a perfect example of how inspired interraction design can crush a potentially perfect user experience under the weight of its own brilliance.
What do you think about Clear?
**EDIT** After using the Clear app for a few months, I’ve grown to like it quite a bit. The team did an amazing job in predicting / gambling that users would grow into learning the App UI etc.
I might be alone in thinking this, but the Clear app feels like it tries too hard to be different. An app that requires that many instructions for gestures and how to use the interface tells me the team might’ve gone too far trying to re-invent the wheel. More specifically, I found the long swipe vs short swipe annoying. The ‘pull to create task’ is brilliant but having such a similar gesture to navigate sections didn’t do it for me. However, I have a lot of respect for the team for pushing the boundaries and shipping.
What would qualify someone as a junior UX designer, apart from years of professional experience?
I think the answer depends on what you mean by UX designer. Knowledge of HTML/CSS is not a core skill of a UX designer in my mind, but obviously others have different viewpoints. Job titles in this field tend to be a clusterf*ck, with a lot of people slapping UX onto theirs because it’s the in thing to do.
From my point of view, a UX designer focuses on interaction design and information architecture, e.g. using research (either your own or done by user researchers) to understand the user goals and needs, creating user models such as personas, scenarios, or task analysis, and using that information to inform the behavior and interaction design of a webside or application.
So, I would say that a portfolio that includes sample wireframes, site maps, user models, and other ux deliverables (e.g. http://semanticstudios.co
The best way to move into UX design is to do it sideways from a ‘bordering’ discipline such as front end dev, visual design, or business analysis. If you already have a job or experience doing one of those things, you can start looking for opportunities to do more “ux-y” work, and before you know it, you’re a ux designer!
What would qualify someone as a junior UX designer, apart from years of professional experience?
At 37signals, we don’t have “UX” positions but we do hire UI designers.
I look for three key things (besides good character, the most important):
- You are very comfortable with HTML/CSS (at minimum) and you can build your ideas.
- You can write well.
- You have good taste and intuition about what matters in a design.
A selection of sample projects (personal/hobby projects) will demonstrate #1 and #2.
For #3, people can develop skill but they don’t develop taste. It’s there or it’s not. When your taste is higher than your current skill level, you can bridge the gap by talking about who you love, who’s work you look up to, and what gets you excited.
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