Optimizing the Intranet Employee User Experience
With a recent jump in the number of employees working remotely, many companies are improving their digital communication and collaboration tools. Intranet is among the top tools companies modernize. However, many companies approach their intranet redesign with little or no understanding of UX, which leads to poor usage and adoption. This summer, ORIGAMI surveyed over 200 companies in North America and Europe to understand their intranet usage. To find out what companies with high intranet usage do differently, we looked at the results of our study for answers. We share the results of our findings to help UX professionals and strategists deliver better intranet adoption for their internal stakeholders and clients on an intranet project.
Optimizing the Intranet Employee User Experience
With a recent jump in the number of employees working remotely, many companies are improving their digital communication and collaboration tools. Intranet is among the top tools companies modernize. However, many companies approach their intranet redesign with little or no understanding of UX, which leads to poor usage and adoption. This summer, ORIGAMI surveyed over 200 companies in North America and Europe to understand their intranet usage. To find out what companies with high intranet usage do differently, we looked at the results of our study for answers. We share the results of our findings to help UX professionals and strategists deliver better intranet adoption for their internal stakeholders and clients on an intranet project.
What’s a better way to refer to an Intranet site?
I’ve found most of our users are totally unaware of the term, though it’s plastered on the front page of our Intranet site and the desktop icon they use to get to the site is labeled “(Company) Intranet”.
In fact many users I’ve met have …