Transforming qualitative and quantitative data or methods
I can see how a large number of interviews and video can be compiled and analysed numerically (i.e. turning qualitative research into quantitative research), but is it not possible to turn quantitative research into qualitati…
What is the correct way to reference GUI controls when writing content and copy
I’m writing documentation. It’s technical documentation and my audience should be tech-savvy.
However, I have reservations about referring to UI elements in an interface by the terminology that developers will know and use d…
Which companies have the best product management or UX design practices?
Here are some companies and posts that show product and product management thinking that is exemplary of various aspects of product development. I’m biased by what people have shared publicly about company culture and product development. I’ll add more as they come to mind.
- Facebook / Relationships Between Product Disciplines, e.g. How to Work with Engineers
- Spotify / Scaling Agile: Here’s How Spotify Scales Up And Stays Agile: It Runs ‘Squads’ Like Lean Startups
- Etsy / Product Experimentation and A/B Tests: Design for Continuous Experimentation: Talk and Slides, Why did infinite scroll fail at Etsy? – danwin.com
- Medium / Ensuring Non-Urgent, Important Goals Get Done – To Do to Done: Jank ‘n’ Drank
Certainly, there are other companies that excel in PM / design practices. I’ll add those as they come up.
Preventing users from closing browser tab. Bad idea?
I have a customer who wants to add one of those annoying JavaScript alerts that prevent users from closing a browser tab to make them a discount offer. You know, something like:
“are you sure you want to leave this page?…
Five Approaches To Creating Lightweight Personas
Understanding your audience is essential to building great products. The first questions for any project should be “Who are we designing for? What are their goals? What are their motivations?”
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Should I disable google maps scroll wheel zoom?
In most applications of google maps the scroll wheel will zoom the map instead of scrolling it. Personally I find this confusing, and after years of using google maps, both on the google maps web site and embedded google map…
Optimal shape for interaction with a map
What is the best aspect ratio for a geographical map when considering ease of finding a route from a variable start point to a marked end point?
Forgot Password Inline vs. Separate Page
I recently encountered this approach for the Forgot Password link on the LLS site. When you select the link, you are not taken to another page. Instead, an email field is displayed. This seems to be a more efficent approach t…
Forgot Password Inline vs. Separate Page
I recently encountered this approach for the Forgot Password link on the LLS site. When you select the link, you are not taken to another page. Instead, an email field is displayed. This seems to be a more efficent approach t…
Five Things I’ve Learned From Usability Testing
I’ve also learned over time about how to get more effective feedback. Humans are very predictable in our unpredictableness. If you watch for certain patterns, you can increase your ability to discover insights that are normally hidden.
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