Articles and verbs in error codes. What and when to use?
Before we get to the question, I’m a beginner at UX writing and English is not my native language, so I apologize in advance for the wording.
I need to write texts for error codes, for example:
No response from (the) bank.
Try the foll…
Handling when app cannot connect to server via websockets?
I have a browser based video editing tool and one of the main issues I face is using websockets to stream information to the app in realtime. Some examples of why websockets are useful.
Automatic subtitles (transcription job can take 30s+…
How to discourage screen capture and encourage users to copy a message instead?
When encountering an error message, some of our end-users have a tendency to take a screenshot, crop it and copy-paste it in a word document or a pdf, and then they mail us that PDF…
This is typically quite cumbersome and we lose the con…
How to handle delivery time slots that expire before purchase is complete?
I have an e-commerce web app where you can choose among multiple time slots for your delivery. There are some rules that depend on when the purchase is completed.
For instance, if I purchase something before 2:00 PM, I’m able to select sa…
Error on initial push notification subscription
Does it make sense to inform the user with an error message when initial registration to push notifications fails?
Visual feedback for restricting drag and drop in a list
I have a table with a list of items. Users are able to drag and drop each item up and down to reorder the items.
I want to set some control in place. For example, in the table below, I want to disable the user from dragging …