Actions Not Artifacts: Influencing Change within Your Organization
As designers, we produce a wide range of items to communicate with one another and our partners across the organization, These may range from high-level design principles and personas to high fidelity mockups of every screen in an experience. Example of Design Principles created for Domain While all of these can serve as valuable purposes […]
Actions Not Artifacts: Influencing Change within Your Organization
As designers, we produce a wide range of items to communicate with one another and our partners across the organization, These may range from high-level design principles and personas to high fidelity mockups of every screen in an experience. Example of Design Principles created for Domain While all of these can serve as valuable purposes […]
Designing for Change with the Knoster Model
Every experience we have changes us. Every experience we design changes others. Change is inevitable and unavoidable. If this is true, why do people hate or fear change? Designers need a reliable, proven method to create and communicate desirable change for end users and business. We need an effective way to show how much gain they will get while we minimize their pain. Mike Donahue, Sr. UX Designer at DICK’s Sporting Goods helps us to understand how the Knoster Model for Managing Complex Change helps UX designers do just this.