Get people to read FAQ before contacting support

We need people to check the FAQ before contacting support. The current solution we are using is to name the entire section of the web page FAQ, even though it also contains a form to contact support at the bottom of the secti…
Usability of a mobile navigation consisting mostly of accordions?

I have a fairly simple site map with two levels of pages in several categories:
Landing A
– A1
– A2
– A3
Landing B
– B1
– B2
– B3
etc.
Would having a mobile navigation consisting mainly of accordions (which reveal links t…