A Guide to User Research Analysis
When designers perform user interviews, field observations, or usability tests, they gather tons of notes and data to help inform design decisions and recommendations. But how do they make sense of so much qualitative data? Talking to customers is great, but most people walk away feeling overwhelmed by the sense of more information than they […]
Explaining user research process better?
Wondering if anyone has any frameworks or ideas on how to explain your usability analysis and then research plan development process better. I’m noticing I’m very bad at this. I go to the usual doing a heuristic analysis to l…