can not enter password on Windows 8 log-on page- Business domain
I am new here, I tried searching to see if there was a similar question and I could not find any. I hope this has not been asked before.
I have a laptop from my old job, that I got to keep after I left the company. On that laptop I have an account on the business domain. I am still using that laptop for personal matters and have not had any problem for 2 years. Today I had an issue, that when I was restarting my computer, I was not able to type anything out in the password box. the mouse was working, but nothing on the log on page seemed to be active (including restart button). If I reboot and start the laptop using the safe mode I don't have this issue. But even after restarting many times the issue persisted. I finally made a local account without a password in safe mode to see if I can log on, I had first the same issue (freezing on the logon page), but that finally worked and I was able to switch user. My question is, does this problem have anything to do with the business domain? Or is it unrelated? How should I resolve it? I appreciate any help!