Best communication channel to tell user that they get banned/suspended/terminate
Which product communication do you think is the best to convey:
- User get temporary suspension, and therefore they couldn't login
- User get suspension and need to appeal
- User get unsuspend, the appeal is granted
- Partner get terminate because violating the terms
So far I could only think of these channels : Email, SMS/Whatsapp, push notification, do you have anymore suggestion channels?
Will it appropriate to tell suspension or unsuspend through push-notification? Or to terminate partner using email?