When is it time for DesignOps?
The craft of a DesignOps team boils down to process. When you have a team responsible for process, it lets every other team focus on their respective crafts. It can be hard to gauge when to ramp up a DesignOps function, but I’ve seen three scenarios where it might be time.
Living in Information: Structure
The structure of our environments has a substantial effect on our ability to perceive information. The key to understanding structure is recognizing that we perceive things as being composed of interrelated elements: parts that make a whole.
Prepare for Design and Content with a Speaker-Inspired Reading List
The Design & Content Conference is three weeks away. This multi-disciplinary conference looks at the intersection of design disciplines. Hear from industry leaders about crafting experiences and telling stories that shape the future of the web. This year’s speakers include designers and content strategists from InVision, Vox, Dropbox, Shopify, Google, and more! To help you prepare, here’s a roundup of writings by five of this year’s speakers.
Orchestrating Experiences: Pinning Down Touchpoints
Orchestrating experiences requires coordination across different disciplines. The digitization of products and services (as well as growing interest in customer-centered approaches) has led to the language of marketing, customer experience, and service design mixing with digital and physical product design. Touchpoints represent fundamental building blocks of support for customer journeys that cut across time, space, and channels.
Orchestrating Experiences: Pinning Down Touchpoints
Orchestrating experiences requires coordination across different disciplines. The digitization of products and services (as well as growing interest in customer-centered approaches) has led to the language of marketing, customer experience, and service design mixing with digital and physical product design. Touchpoints represent fundamental building blocks of support for customer journeys that cut across time, space, and channels.
Design & Content Conference announces the DCC Fund
The Design & Content Conference is continually working to make the event more diverse and inclusive. New for 2018, the DCC Fund, supported by Shopify, is designed to eliminate barriers for underrepresented groups to attend the conference. The fund will cover costs associated with accomodation, travel, workshop and conference fees for the selected applicants to attend Design & […]
Six IA Summit Sessions Not to Miss
The 2018 IA Summit is a week away. Don’t miss these talks on user research, virtual reality, and diversity and inclusion.