Articles, Links, and Tools From Online Together: Human-Centered Design

We need an ethics for our industry, of that there is little doubt. But how do we make it happen? How do we incorporate ethics into our design and development work?

• Technology and Design Ethics (LinkedIn Learning)
• The Conscious Creative (Kelly Small)
• The Ethical Design Handbook (Trine Falbe et.al)
• Technology and the Virtues (Shannon Vallor)
• Understanding Privacy (Heather Burns)
• Ethics in Technology Practice (Markkula Center for Applied Ethics at SCU)
• Ethical OS Toolkit
• ACM Code of Ethics and Professional Conduct
• The World-Wide Work (Ethan Marcotte)
• How Privilege Defines Performance (Tatiana Mac)
• The Age of Surveillance Capitalism (Shoshana Zuboff)
• Winners Take All (Anand Giridharadas)
• Blindspot: Hidden Biases of Good People (Mahzarin R. Banaji, Anthony G. Greenwald)

How do we design experiences that build trust with skeptics, address people's fears, and are more inclusive of those who have been left out?

• Design for diversity framework from Project Inkblot
• Just a brown hand (Diogenes Brito)
• Your face here (Jennifer Hom, Airbnb)
• Significant objects
• Slack voice and tone
• Principles of Emotional Design (Garron Engstrom)
• Building a Great Product (“How to Start a Startup” + Slack’s Story)
• Emotion-centered toolkit, matter-mind studio
• Designing for Emotion, second edition

In this session, Ron will introduce a framework to empower designers doing research to improve methods of interrogating common assumptions.

• On consequence design
• The Wrong Goodbye
• Unacceptable, where is my privacy?: Exploring Accidental Triggers of Smart Speakers
• The Perfect User
• EMPATHY ISN’T THE ?
• How to Design Services for Crisis Situations: A Global Collaborative Effort
• 16x
• Ruminations on “Liminal UX”
• Uncovered: 1,000 phrases that incorrectly trigger Alexa, Siri, and Google Assistant
• There are fewer Pokemon Go locations in black neighborhoods, but why?