"Are you sure?" Request for confirmation modal usability research
- A user is about to delete a crucial object with no undo.
- The designer puts an "Are you sure?" modal confirmation.
- The user says "Yeah yeah yeah do it"
- Immediately the user regrets his/her decision and panics.
Clearly Undo would be great. But sometimes that is impractical.
Question:
- What public usability studies are there on this topic?
- Do users REALLY think about the question or do they just click Yes without thinking?
Thank you.